Refund Policy

Payment is due at the time of purchase, either in full or through an approved installment plan offered at checkout. Selection of an installment plan does not alter the total purchase price, refund policy, or the client’s obligation to complete all scheduled payments.

Because all Homzie services are custom and tailored to your space, all sales are final once purchased. Refunds, chargebacks, and retroactive discounts are not offered for purchased or in-progress services.

If a client chooses to cancel services, the purchased service may be transferred to another individual or applied toward a different Homzie service of equal or greater value. Any difference in service value must be paid in full. Transfers or service changes do not extend expiration timelines and may be subject to administrative fees.

Unless otherwise noted on the applicable sales page, clients have up to one year from the purchase date to submit their questionnaire and begin their project. Unused services may expire.